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Q What are the minimum system requirements to run MATRIX V5?
A Personal Computer with 486 processor and above 6 Mb RAM, 20 Mb hard disk space, 32 bit
Microsoft Windows Operating System (Windows 2000, XP, or Vista), and recommended MS Office
2000+.
Q What software tools are used in the construction of MATRIX V5?
MATRIX V5 is a 100% Microsoft* compatible application. The underlying database is Microsoft Access, and
the development environment is Microsoft Visual Basic. Graphics have been produced via the
Microsoft Windows API. The Help system is produced as a Microsoft HTML file.
Q How much does MATRIX V5 Cost?
MATRIX V5 software can be purchased directly from our
online store for GBP 595.00 + VAT per
single user licence. An introductory package comprising one MATRIX V5 software licence, and up to five
hours of application support (delivered via WebEx) is a popular choice at GBP 1,495.00 + VAT. If you require
a more comprehensive programme of software and training then you may find our
Strategic Analysis and Planning Workshop to be a
more suitable alternative. Part delivered in person and part delivered via WebEx, workshop prices
start at GBP 2,995.00 + VAT. Our Price Guide provides
details of the main options.
Q What are the benefits of participating in the Strategic Analysis and Planning Workshop?
You produce an embryonic model for your business under supervision, and in an accelerated learning
environment. Even if you are familiar with the key concepts of strategy such as the Boston Matrix,
Perceptual Mapping and Risk Analysis, you may not have a clear understanding of the issues behind Multi-criteria
Analysis (e.g. how to apply 'swing weights', 'direct ratings', 'value functions' etc.) and some of the more advanced
analytical techniques. A workshop provides you with the necessary background knowledge in practise and optimises
your learning experience.
Q What user documentation is available?
An extensive Help system is supplied as part of the application, and
a user manual is also
available to download. First time users may also find the Tutorial
located on our website of interest. More specialist documents e.g. those which describe the calculations used in the
formulation of charts and graphs can also be obtained from Market Modelling Limited on request.
Q What technical documentation is available?
Release Notes, which contain full technical details of the application's development, components and
service history are supplied as part of the application (the 'ReadMe.txt' document). More specialist
documents such as a database schema are available from market Modelling Limited on request.
Q How do I proceed with purchase?
Orders for software can be placed directly through our online store.
Alternatively, please telephone Market Modelling Limited on +44-(0)20-7917-1809 any time between 09.00 and 17.00 GMT, Monday through
Friday, and we will process your order by telephone. If you wish to pay by Charge Card, then please make sure that you have a valid Mastercard
or Visa Card available. If you are a European customer, please also have your VAT (sales tax) number available.
Alternatively email
Market Modelling limited clearly stating your requirements. FOR REASONS OF SECURITY, PLEASE DO NOT EMAIL ANY
CONFIDENTIAL CHARGE CARD INFORMATION DIRECTLY TO MARKET MODELLING LIMITED. If necessary we will contact you by telephone to
extract the required payment information.
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Q Do you offer a dollar for pound arrangement for US clients?
No. If you require a price quotation in US dollars, then please contact Market Modelling Limited.
Q Do I have to pay by Charge Card?
No. Payment by Charge Card is useful if you wish to get started immediately. We can also accept payment by bank transfer, and
by cheque. However, activation codes for the software will only be released when payment has cleared into our account.
Q Is there a Software Maintenance Charge?
No. All Market Modelling Limited applications are sold inclusive of 'lifetime support'. That
is, whilst Market Modelling Limited continues to support MATRIX V5,
service releases will be provided free of charge. Should new versions of the product become available,
then customers will be invited to upgrade to the new version at a preferential price.
Q Do you provide Technical Support?
Yes. If you require help with the setup of MATRIX V5 (or any other Market Modelling Limited
product), or have a specific technical query then telephone
Market Modelling Limited on +44-(0)20-7917-1809 any time between 09.00 and 17.00 GMT, Monday through
Friday. Alternatively email Market Modelling Limited
at any time. Technical support is available to all customers and prospective customers free of
charge.
Q Do you provide Application Support?
Yes, we are always happy to help customers and prospective customers with quick questions (telephone
Market Modelling Limited on +44-(0)20-7917-1809 any time between 09.00 and 17.00 GMT, Monday through
Friday.
For customers requiring more formal arrangements, application support (normally delivered via WebEx) can
be purchased by the hour. We also offer a
Strategic Analysis and Planning Workshop
which can be delivered either at your premises, or at our offices in London. Support packages are always tailored
to the needs of each client.
Q Is MATRIX V5 a Client / Server application?
It depends how you define 'Client / Server'. MATRIX V5 is a single user PC based application. However it
can be set up to access models stored on a central server via a shared network drive. In this way a model
can be accessed, viewed and edited from one or a number of PCs working at remote locations, and
data is held securely on your server.
Q Can MATRIX V5 run on an Apple Mac?
MATRIX is not designed to run on an Apple Mac and Market Modelling Limited has never tested the application
in this environment. If you attempt to run the application in a Mac environment then you do so against our
recommendation and at your own risk!
Q Is MATRIX V5 available in languages other than English?
MATRIX V5 is currently available only in English. However the application will work with local currency
symbols and decimal / thousand separator settings.
Q For how long has MATRIX V5 been available?
MATRIX V5 was released on 24 January 2007. This application builds upon MATRIX V3 and MATRIX V4 which were
released in December 1997 and June 2004 respectively. Since then the product has been sold all over the
world and is represented by Consultant Partners in a number of
different Regions. Market Modelling Limited continues to invest heavily in the product.
Q Can I import data into my model from Excel?
Yes. You can prepare date in Excel and import via the MATRIX V5 / Excel interface.
*All trademarks acknowledged
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